Closure

Pilot Closure and Hand-Off

Closure is not just turning the lights off. It is the moment the country team formally takes ownership of MOSIP and decides what to keep, what to redo and what to scale. The closure activities below are a structured way to make sure no lesson learned in the pilot is lost in the transition.

Formal closure

• Inform the country authorities, in writing, that the pilot has been completed.
• Generate the formal pilot reports from the reporting console --- registration, authentication, exceptions, dashboards.

Capturing field experience

• Interview every registration field operator and supervisor; record their experience in their own words.
• Interview the country technical leads and program managers.
• Hold a closure meeting with the MOSIP team to discuss outcomes, surprises and recommendations.
• Send a formal pilot closure report to the MOSIP team.

Closure deliverables

• Registration metrics: total registered, breakdown by demographic group, on-line vs off-line split, biometric exception rates, average registration time per kit.
• Authentication metrics: OTP and biometric success rates, helpdesk incident counts.
• Lessons-learned register, captured weekly across the pilot.
• Configuration baselines: ID schema, master data, customisation diff, infrastructure footprint as actually deployed.
• Recommendations for scale: sizing, integrations, capacity, governance.
• Final sign-off from the Pilot Governance Committee.

Cost note The pilot platform is provided at no cost (open source). The country invests in infrastructure, country-side hardware, gateways, personnel and travel. Production costing for a national rollout is a separate exercise and is not represented by the pilot footprint.