MOSIP Docs 1.2.0
GitHubCommunityTech BlogsWhat's NewChatBot
  • MOSIP
    • Overview
    • License
    • Principles
      • Inclusion
      • Privacy and Security
        • Security
        • Data Protection
        • Privacy
    • Technology
      • Architecture
      • Digital ID DPI Framework
      • Technology Stack
      • API
      • Sandbox Details
    • Standards & Specifications
      • MOSIP Standards
        • 169 - QR Code Specifications
        • 169 - QR Code Specifications 1.0.0
    • Inji
    • eSignet
  • ID Lifecycle Management
    • Identity Issuance
      • Pre-registration
        • Overview
          • Features
        • Develop
          • Developers Guide
          • UI Specifications
        • Test
          • Try It Out
          • End User Guide
          • Pre-registration Collab Guide
      • Registration Client
        • Overview
          • Features
        • Develop
          • Developers Guide
          • UI Specifications
        • Test
          • Try It Out
          • End User Guide
          • Registration Client Collab Guide
        • Deploy
          • Installation Guide
          • Operator Onboarding
          • Configuration Guide
          • Settings page
        • Telemetry from Registration Client
      • Android Registration Client
        • Overview
          • Features
        • Develop
          • Developer Guide
          • UI Specification
          • Technology Stack
        • Test
          • End User Guide
          • Collab Guide
        • Deploy
          • Configuration Guide
      • Registration Processor
        • Overview
          • Features
        • Develop
          • Registration Processor Developers Guide
        • Test
          • Credential Requestor Stage
          • Manual Adjudication and Verification
        • Deploy
          • Configurations Details
          • Deploy
      • ID Repository
        • Credential Request Generator Service Developers Guide
        • Identity Service Developers Guide
        • VID Service Developers Guide
        • .well-known
        • Custom Handle Implementation Guide
    • Identity Verification
      • ID Authentication Services
        • ID Authentication Demographic Data Normalization
        • ID Authentication Service Developers Guide
        • ID Authentication OTP Service Developer Guide
        • ID Authentication Internal Service Developers Guide
        • MOSIP Authentication SDK
      • ID Authentication
    • Identity Management
      • ID Schema
      • Identifiers
      • Resident Portal
        • Overview
          • Features
        • Develop
          • Developers Guide
          • UI Developers Guide
          • UI Specifications
          • Technology Stack
        • Test
          • Functional Overview
          • End User Guide
          • Collab Guide
        • Deploy
          • Deployment Guide
          • Configuration Guide
          • Configuring Resident OIDC Client
          • Browsers Supported
    • Support Systems
      • Administration
        • Develop
          • Admin Services Developers Guide
        • Test
          • Try it out
          • Admin Portal User Guide
          • Admin Portal Collab Guide
        • Masterdata Guide
      • Partner Management System
        • Partners
        • Overview
          • Features
        • Develop
          • Architecture
          • Technology Stack
          • Backend Developers Guide
          • UI Developers Guide
          • Build and Development Guide
          • New Language Support
          • Browsers Supported
        • Test
          • Try It Out
          • Partner Administrator
          • Policy Manager
          • Authentication Partner
          • Device Provider
          • FTM Chip Provider
          • PMS Collab Guide
        • Deploy
          • PMS Configuration Guide
          • API changes with PMS Revamp
        • PMS Legacy
          • Partner Management System
          • Partner Management Portal
          • Auth Partner
          • Device Provider
          • Foundational Trust Provider
          • Partner Management Services Developers Guide
      • Reporting
        • Anonymous Profiling Support
    • Supporting Components
      • Biometrics
        • ABIS
        • ABIS API
        • Biometric SDK
        • Biometric Devices
        • FTM
        • Biometric Specification
        • MDS Specification
        • CBEFF
        • Compliance Tool Kit
      • Commons
        • Commons Developers Guide
        • Audit Manager Developers Guide
        • OpenID-Bridge Developers Guide
        • ID Generator
      • Datashare
      • Keycloak
      • Persistence
        • Postgres DB
        • Object Store
      • Packet Manager
        • Registration Packet Structure
      • Quality Manager
        • Automation
          • API Test Rig Automation
          • DSL Test Rig Automation
          • UI Test Rig Automation
          • Automation Testing
        • Manual
    • Supporting Services
      • Mock Services
      • Key Manager
        • Keys
        • Hadware Security Module (HSM)
        • Key Manager Developers Guide
      • Module Configurations
      • WebSub
        • WebSub Developers Guide
  • Setup
    • Deployment
      • Getting Started
        • Helm Charts
        • Versioning
        • Wireguard
          • Wireguard Bastion Host
          • Wireguard Administrator's Guide
          • Wireguard Client Installation Guide
        • Production
          • Server Hardware Requirements
          • Production Hardening Guide
          • Administration Using Rancher
      • V3 installation
        • On-Prem Installation Guidelines
        • On-Prem without DNS Installation Guidelines
        • AWS Installation Guidelines
        • Testrig
        • MOSIP External Dependencies
        • MOSIP Modules Deployment
    • Implementations
      • Implementations
      • Reference Implementations
    • Upgrade
      • Adopting LTS 1.2.0
        • Upgrade Runbook
          • Deployment Architecture Upgrade
          • Platform Upgrade
          • Additional Information
            • Handling Duplicate Entries
            • Adapting Changes in Administration Roles
            • Identifying Applicant Type
            • Changes in Camel Route
            • Changes in Role Management based on Client IDs
            • Handling Case Insensitive Duplicated User Details
            • Managing Unequal Certificates
            • Update Identity Mapping file in Configuration
            • New Datashare Properties
            • Handling Non-Recoverable Packets
            • Partners' Certificate Expired
            • Handling Partner Organization Name Mismatch Issue
            • Pre-Registration UI Upgrade
            • Registration Client Upgrade
            • Guide to Reprocess Packets Manually
        • Documentation for 1.1.5
      • Java 21 Migration Guide
  • Interoperability
    • Integrations
      • MOSIP - CRVS
        • Scope
        • Approach
          • Technical Details
        • Existing Integrations
          • OpenCRVS
      • MOSIP e-Manas
      • Digital Signature
      • MOSIP Token Seeder
        • MTS Versions
          • Version 1.0.0
          • Version 1.0.1
          • Version 1.1.0 (WIP)
        • MTS Developer Guides
          • Developer Guide 1.0
          • Developer Guide 1.1
        • MTS Connector
        • OpenG2P-registry MTS Connector
      • MOSIP eSignet
        • ID Authentication
        • Partner Management
        • Configuring eSignet
      • Print Service Integration
        • Verified Credentials
  • Community
    • Contributions
    • Code Contributions
      • Code of Conduct
      • MOSIP Release Process
        • Go/No Go Release Checklist
      • MOSIP Branching Strategy
    • Community Calendars
    • Documentation Credits
  • Roadmap and Releases
    • Roadmap
      • Roadmap 2025
      • Roadmap 2024
      • Roadmap 2023
    • Releases
      • PMS Revamp Release 1.2.2.1 (Patch)
      • v1.2.1.0 - Registration Processor
        • Test Report
      • Android Registration Client v0.11.0
        • Test Report
      • API Test Commons Releases
        • v1.3.2
        • v1.3.1
        • v1.3.0
      • 1.2.1.0-beta.1 (Part 3)
        • Test Report
      • Partner Management System 1.2.2.0
        • Test Report
      • Resident Services v0.9.1
        • Test Report
      • 1.2.0.2 - Reg Processor & ID Repo
        • Test Report
      • 1.2.1.0-beta.1 (Part 2)
        • Enhancements and Bug Fixes
        • Test Report
      • 1.2.1.0-beta.1(Part 1)
      • Android Registration Client 0.11.0-beta.1
        • Test Report
      • Partner Management System 1.3.0-dp.1
        • Test Report
      • 1.2.2.0 (Mosip - Config)
      • Api Test Commons Releases
      • Android Registration Client v0.10.0
        • Test Report
      • Resident Services 0.9.0
        • Test Report
      • 1.2.1.0 (ID Authentication)
        • Functional Test Report
      • 1.2.0.2
        • Test Report
      • 1.2.0.1
        • Enhancements and Bug Fixes
        • Test Report
      • Android Registration Client 0.9.0
        • Test Report
      • 1.2.0.1-B4 (Beta)
        • Test Report
      • Android Registration Client DP1
      • Resident Services DP1
      • 1.2.0.1-B3 (Beta)
        • Test Report
      • 1.2.0.1-B2 (Beta)
      • 1.2.0.1-B1 (Beta)
        • Functional Test Report
        • Sonar Report
      • 1.2.0
        • Enhancements
        • Functional Test Report
        • Sonar Scan Report
        • Performance Test Report
        • Security Test Report
        • Feature Health Report
  • General
    • Glossary
    • Resources
    • MOSIP Support Policy
    • Collab Environment Guides
      • Use Cases
        • Loan Application
      • Generating Demo Credentials
    • MOSIP Documentation Style Guide
Powered by GitBook

Copyright © 2021 MOSIP. This work is licensed under a Creative Commons Attribution (CC-BY-4.0) International License unless otherwise noted.

On this page
  • How can we identify case-insensitive duplicates in the user_id column of the user_details table?
  • How to deactivate/delete the case insensitive duplicates?

Was this helpful?

Edit on GitHub
Export as PDF
  1. Setup
  2. Upgrade
  3. Adopting LTS 1.2.0
  4. Upgrade Runbook
  5. Additional Information

Handling Case Insensitive Duplicated User Details

Last updated 1 year ago

Was this helpful?

In the registration processor, there was an issue where packets were failing at the supervisor validation stage when the username of the supervisor was entered in a different case than it appeared in the database. To resolve this issue, a case insensitive search will be implemented to retrieve the username of the supervisor during the validation stage.

In order for this fix to work properly, it is necessary for the user_id column of the user_details table in the master database to not contain any case insensitive duplicates.

If there are any duplicates in this table, packets will fail at the supervisor validation stage once again. Therefore, it is important to deactivate or delete these case insensitive duplicates. It should be noted that this action will not have any impact on other areas, as the mapping between keycloak users and the user_id of the user_details table is one-to-one and case insensitive.

How can we identify case-insensitive duplicates in the user_id column of the user_details table?

Follow these steps:

  1. Log in to the master schema of the mosip_master database.

  2. Open a query tool.

  3. Execute the following SQL command in the query tool:

    SELECT lowerid, cnt from (SELECT count(*) as cnt,LOWER(id) as lowerid FROM master.user_detail group by lowerid) t1 where cnt>1 ;

    Make sure to copy the output to a text file to manage the duplicate data effectively.

How to deactivate/delete the case insensitive duplicates?

  1. Login in to the with a user having ZONAL_ADMIN role.

  2. On the left pane, click on Resources in the side-menu.

  3. Select User Center Mapping under Resources in the side-menu.

  4. Click Filter on the User Center Mapping page.

  5. Enter the user_id that was retrieved from the database and copied into the text file. After entering the user_id, click on the Apply button.

    • Now, on the User Center Mapping page, case insensitive duplicates of user_id would be displayed.

    • Based on the Center, choose the entry that can be deactivated/deleted.

    • Now click on the ellipsis of the selected entry.

  6. Select the appropriate action (Delete/ Deactivate) on that entry.

admin portal