PMS Notification

What all types of notifications does a Partner Admin get?

Partner Admin receives three types of notifications within the PMS Portal and via email:

• Root CA Certificate Expiration

• Triggered for certificates expiring within the next 30 days.

• Intermediate CA Certificate Expiration

• Triggered for certificates expiring within the next 30 days.

• Weekly Summary of Partner Certificate Expiration

• A summary of all partner certificates expiring in the next 7 days, sent weekly.

These notifications are accessible via the Notification Bell icon in the top-right corner of the PMS portal.

Navigating through the interface to view or act on the notifications

View Notifications

Notification Panel

• A red alert on the notification bell icon indicates a new notification been triggered.

• Clicking the bell icon opens a dropdown panel showing the latest 4 notifications.

• Each notification appears as a row with:

  • Title

  • Timestamp of notification creation (Displayed in user's local system time based on browser settings)

  • Description:

    • [Root / Intermediate CA Certificate]{.underline}: Includes Certificate ID, partner domain name, and the certificate's expiry date

    • [Weekly Summary of Partner expiring items]{.underline}: Includes number of Partner Certificates expiring in next 7 days of time.

  • Dismiss button to remove that specific notification (removes from both Notification panel and Notification list page)

• Dismissing a notification is user-specific and does not impact other Partner Admins.

View All Notifications

• Click "View All Notifications" at the bottom of the panel to access the full Notifications Page where entire list of certificates nearing expiry within the next 30 days is listed.

• Notifications are organized across three tabs:

  • Root CA Certificate

  • Intermediate CA Certificate

  • Weekly Summary - Partner

Root CA Certificate tab

The Root CA Certificate tab is selected by default upon redirect to Notifications page which displays certificate related details as shown below:

• To filter the certificate results, click the Filter button and enter one or more of the following fields: Certificate ID, Issued By, Issued To, Partner Domain, or Certificate Expiry Date to perform a targeted search.

• Dismiss button to remove that specific notification (removes from both Notification panel and Notification list page)

'Intermediate CA Certificate' tab

• To filter the certificate results, click the Filter button and enter one or more of the following fields: Certificate ID, Issued By, Issued To, Partner Domain, or Certificate Expiry Date to perform a targeted search.

• Dismiss button to remove that specific notification (removes from both Notification panel and Notification list page)

'Weekly Summary - Partner' tab

Each notification displays the total count of partner certificates set to expire within a given week.

• To view the specific Partner IDs associated with these expiring certificates, click the 'View Expiring Items' button. This will display a detailed list of all Partner IDs whose certificates are due to expire within the next 7 days.

• To filter the weekly summary results, click the Filter button and enter one or more of the following fields: 'Notification Creation Date From' and 'Notification Creation Date To' to perform a targeted search.

• Dismiss button to remove that specific notification (removes from both Notification panel and Notification list page)

Which other places you receive the notifications?

Certificate Trust Store Badge

• The Certificate Trust Store card displays a red badge indicating the total count of Root and Intermediate CA certificates expiring in the next 30 days.

Email Notifications:

Email alerts are sent to the registered email address for the following:

• Root and Intermediate CA certificates expiring within the next 30 days

• Weekly summary of partner certificates expiring within the next 7 days

These notifications are delivered weekly, and the email follows the template provided below.

Root CA Certificate expiry email notification:

Intermediate CA Certificate expiry email notification:

Weekly Summary of Partner Certificate expiry email notification:

Some notes and important points about Notifications

1) Notification Schedule (PMS Portal & Email):

a) Root & Intermediate CA Certificate expiration:

• First Notification is generated 30 days prior to expiry.

• Follow-up Notifications are triggered at:

  • 15 days

  • Daily from 10 days before expiry until the certificate expires

• Notifications are triggered regardless of whether the certificate is renewed.

• All Partner Admins receive the same notification, regardless of who uploaded the certificate.

• Newly added Partner Admins start receiving notifications from the next scheduled batch job.

b) Weekly Summary of Partner Certificate expiration:

• A summary of all partner certificates expiring within the next 7 days is generated and sent once every week.

2) Notification Refresh Behavior

• Each time a notification is dismissed, the panel auto-fetches the next available notification to maintain a maximum of 4 visible notifications.

• If no further notifications are available, a message is displayed:

"No Notifications Yet - You have no notifications at the moment."

3 Language Preference

• The notification language on PMS portal is based on the language selected at login, which overrides the default language selected at registration.

• This ensures that the notification content is always shown in the current session language for the user.

• On the other hand, Email notifications are sent in the language selected by the user at the time of registration.

4 Notification Retention:

• Notifications from the past 60 days are retained and available on the PMS portal. Any notification older than 60 days is automatically deleted from the system.

Partner Notifications

Every partner receives notifications for partner certificates they previously uploaded or corresponding MOSIP signed certificates which are due to expire within the next 30 days; both on the PMS Portal and via email.

These notifications are accessible to all partner types via the Notification Bell icon in the top-right corner of the PMS portal.

Navigating through the interface to view or act on the notifications

Notification Panel

• A red alert on the notification bell icon indicates a new notification been triggered.

• Clicking the bell icon opens a dropdown panel showing the latest 4 notifications.

• Each notification appears as a row with:

  • Title

  • Timestamp of notification creation (displayed in user's local system time based on browser settings)

  • Description: Includes partner domain name, and the certificate's expiry date

  • Dismiss button to remove that specific notification (removes from both Notification panel and Notification list page)

View All Notifications

• Click "View All Notifications" at the bottom of the panel to access the full Notifications Page where the 'Partner Certificate' tab displays list of partner certificates nearing expiry within the next 30 days.

• Each notification displays the expiring partner certificate details as shown below:

• To filter the certificate results, click the Filter button and enter one or more of the following fields: Certificate ID, Issued By, Issued To, Partner Domain, or Certificate Expiry Date to perform a targeted search.

• Dismiss button to remove that specific notification (removes from both Notification panel and Notification list page)

Which other places you receive the notifications?

Certificate Trust Store Badge

• The Certificate Trust Store card displays a red badge indicating the total count of Partner certificates expiring in the next 30 days.

Email Notifications:

Email alerts are sent to the partner's registered email address for Partner certificates expiring within the next 30 days.

Note:

1. Notification Schedule (PMS Portal & Email)

• First Notification is generated 30 days prior to expiry.

• Follow-up Notifications are triggered at:

  • 15 days

  • Daily from 10 days before expiry until the certificate expires

• Notifications are triggered regardless of whether the certificate is renewed.

2. Notification Refresh Behavior

• Each time a notification is dismissed, the notification panel auto-fetches the next available notification to maintain a maximum of 4 visible notifications.

• If no further notifications are available, a message is displayed:

"No Notifications Yet -- You have no notifications at the moment."

3. Language Preference

• The notification language on PMS portal is based on the language selected at login, which overrides the default language selected at registration.

• This ensures that the notification content is always shown in the current session language for the user.

• On the other hand, Email notifications are sent in the language selected by the user at the time of registration.

4. Notification Retention

• Notifications from the past 60 days are retained and available on the PMS portal. Any notification older than 60 days is automatically deleted from the system.

• If a partner certificate is renewed before its expiry date, alls subsequent notifications related to that certificate are automatically discontinued.