PMS Notification
What all types of notifications does a Partner Admin get?
Partner Admin receives three types of notifications within the PMS Portal and via email:
1. Root CA Certificate Expiration
Triggered for certificates expiring within the next 30 days.
2. Intermediate CA Certificate Expiration
Triggered for certificates expiring within the next 30 days.
3. Weekly Summary of Partner Certificate Expiration
A consolidated summary of all partner certificates, FTM Chip Certificates, API Keys, and SBIs scheduled to expire within the next 7 days, sent weekly..
These notifications are accessible via the Notification Bell icon in the top-right corner of the PMS portal.
Navigating through the interface to view or act on the notifications
View Notifications
Notification Panel
A red alert on the notification bell icon indicates a new notification been triggered.
Clicking the bell icon opens a dropdown panel showing the latest 4 notifications.
Each notification appears as a row with:
Title
Timestamp of notification creation (Displayed in user's local system time based on browser settings)
Description:
[Root / Intermediate CA Certificate]{.underline}: Includes Certificate ID, partner domain name, and the certificate's expiry date
[Weekly Summary of Partner expiring items]{.underline}: Includes number of Partner Certificates, FTM Chip Certificates, API Keys and SBIs expiring in next 7 days of time.
Dismiss button to remove that specific notification (removes from both Notification panel and Notification list page)
Dismissing a notification is user-specific and does not impact other Partner Admins.
View All Notifications
Click "View All Notifications" at the bottom of the panel to access the full Notifications Page where entire list of certificates nearing expiry within the next 30 days is listed.
Notifications are organized across three tabs:
Root CA Certificate
Intermediate CA Certificate
Weekly Summary - Partner
Root CA Certificate tab
The Root CA Certificate tab is selected by default upon redirect to Notifications page which displays certificate related details as shown below:
To filter the certificate results, click the Filter button and enter one or more of the following fields: Certificate ID, Issued By, Issued To, Partner Domain, or Certificate Expiry Date to perform a targeted search.
Dismiss button to remove that specific notification (removes from both Notification panel and Notification list page)
'Intermediate CA Certificate' tab
To filter the certificate results, click the Filter button and enter one or more of the following fields: Certificate ID, Issued By, Issued To, Partner Domain, or Certificate Expiry Date to perform a targeted search.
Dismiss button to remove that specific notification (removes from both Notification panel and Notification list page)
'Weekly Summary - Partner' tab
Each notification displays the total count of partner certificates, FTM Chip Certificates, API Keys, SBIsset to expire within a given week.
To view the specific Partner IDs associated with each of the expiring items, click the ‘View Expiring Items’ button. This will display a detailed list of all Partner IDs and associated details whose certificates, API Keys, SBIs are due to expire within the next 7 days.
Each of the expiring items details within a given weekly summary notification is split into individual sub tabs for easy categorization and readability..
To filter the weekly summary results, click the Filter button and enter one or more of the following fields: 'Notification Creation Date From' and 'Notification Creation Date To' to perform a targeted search.
Dismiss button to remove that specific notification (removes from both Notification panel and Notification list page)
Which other places you receive the notifications?
Certificate Trust Store Badge
The Certificate Trust Store card displays a red badge indicating the total count of Root and Intermediate CA certificates expiring in the next 30 days.
Email Notifications:
Email alerts are sent to the registered email address for the following:
Root and Intermediate CA certificates expiring within the next 30 days
Weekly summary of partner certificates expiring within the next 7 days
These notifications are delivered weekly, and the email follows the template provided below.
Root CA Certificate expiry email notification:
Intermediate CA Certificate expiry email notification:
Weekly Summary of Partner Certificate expiration email notification:
If one or more partner items are not due to expire in a given week’s summary, the email notification will include only the details of the items that are expiring.
Important Notes
1) Notification Schedule (PMS Portal & Email):
a) Root & Intermediate CA Certificate expiration:
First Notification is generated 30 days prior to expiry.
Follow-up Notifications are triggered at:
15 days
Daily from 10 days before expiry until the certificate expires
Notifications are triggered regardless of whether the certificate is renewed.
All Partner Admins receive the same notification, regardless of who uploaded the certificate.
Newly added Partner Admins start receiving notifications from the next scheduled batch job.
b) Weekly Summary of Partner specific items expiration:
A summary of all partner certificates, FTM Chip Certificates, API Keys and SBIs expiring within the next 7 days is generated and sent once every week.
2) Notification Refresh Behavior
Each time a notification is dismissed, the panel auto-fetches the next available notification to maintain a maximum of 4 visible notifications.
If no further notifications are available, a message is displayed:
"No Notifications Yet - You have no notifications at the moment."
3 Language Preference
The notification language on PMS portal is based on the language selected at login, which overrides the default language selected at registration.
This ensures that the notification content is always shown in the current session language for the user.
On the other hand, Email notifications are sent in the language selected by the user at the time of registration.
4 Notification Retention:
Notifications from the past 60 days are retained and available on the PMS portal. Any notification older than 60 days is automatically deleted from the system.
Partner Notifications
Every partner receives notifications for partner certificates they have uploaded, as well as the corresponding MOSIP-signed certificates which are due for expiry within the next 30 days, and is delivered both on the PMS Portal and via email.
In addition, partner-type-specific notifications are generated for the following:
FTM Chip Certificates – for partner type: FTM Chip Provider
API Keys – for partner type: Authentication Partner
SBIs – for partner type: Device Provider
Each of these notifications is triggered when the respective item is due to expire within the next 30 days, and is sent both on the PMS Portal and via email.
These notifications are accessible to all applicable partner users via the Notification Bell icon in the top-right corner of the PMS portal.
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FTM Chip Certificate Notification (FTM Chip Provider)
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SBI Notification (Device Provider)
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API Key Notification (Authentication Partner)
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Navigating through the interface to view or act on the notifications
Notification Panel
A red alert on the notification bell icon indicates a new notification been triggered.
Clicking the bell icon opens a dropdown panel showing the latest 4 notifications.
Each Partner Certificate notification appears as a row with:
Title
Timestamp of notification creation (displayed in user's local system time based on browser settings)
Description: Includes partner domain name, and the certificate's expiry date
Dismiss button to remove that specific notification (removes from both Notification panel and Notification list page)
Each FTM Chip Certificate notification appears as a row with:
Title
Timestamp of notification creation (displayed in user’s local system time based on browser settings)
Description: Includes FTM ID, and the FTM Chip certificate’s expiry date
Dismiss button to remove that specific notification (removes from both Notification panel and Notification list page)
Each SBI notification appears as a row with:
Title
Timestamp of notification creation (displayed in user’s local system time based on browser settings)
Description: Includes SBI ID, and the SBI’s expiry date
Dismiss button to remove that specific notification (removes from both Notification panel and Notification list page)
Each API Key notification appears as a row with:
Title
Timestamp of notification creation (displayed in user’s local system time based on browser settings)
Description: Includes API Key Name, and the API Key’s expiry date
Dismiss button to remove that specific notification (removes from both Notification panel and Notification list page)
View All Notifications
Click "View All Notifications" at the bottom of the panel to access the full Notifications Page where the 'Partner Certificate' tab displays list of partner certificates nearing expiry within the next 30 days.
Each notification displays the expiring partner certificate details as shown below:
To filter the certificate results, click the Filter button and enter one or more of the following fields: Certificate ID, Issued By, Issued To, Partner Domain, or Certificate Expiry Date to perform a targeted search.
Dismiss button to remove that specific notification (removes from both Notification panel and Notification list page)
Which other places you receive the notifications?
Certificate Trust Store Badge
The Certificate Trust Store card displays a red badge indicating the total count of Partner certificates expiring in the next 30 days.
Email Notifications:
Email alerts are sent to the partner's registered email address for Partner certificates expiring within the next 30 days.
Important Notes
1. Notification Schedule (PMS Portal & Email)
First Notification is generated 30 days prior to expiry.
Follow-up Notifications are triggered at:
15 days
Daily from 10 days before expiry until the certificate expires
Notifications are triggered regardless of whether the certificate is renewed.
2. Notification Refresh Behavior
Each time a notification is dismissed, the notification panel auto-fetches the next available notification to maintain a maximum of 4 visible notifications.
If no further notifications are available, a message is displayed:
"No Notifications Yet -- You have no notifications at the moment."
3. Language Preference
The notification language on PMS portal is based on the language selected at login, which overrides the default language selected at registration.
This ensures that the notification content is always shown in the current session language for the user.
On the other hand, Email notifications are sent in the language selected by the user at the time of registration.
4. Notification Retention
Notifications from the past 60 days are retained and available on the PMS portal. Any notification older than 60 days is automatically deleted from the system.
If a partner certificate is renewed before its expiry date, alls subsequent notifications related to that certificate are automatically discontinued.
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